/* ─────────────────────────────────────────────────────────────────────────────
   SSAI Chatbot Embed Widget
   All styles are scoped under .ssai-chatbot so they never leak to the host page.
   Customers can override any style using .ssai-chatbot .ssai-* { } in their CSS.
   ───────────────────────────────────────────────────────────────────────────── */

/* ── Keyframes ──────────────────────────────────────────────────────────────── */
@keyframes ssai-bounce {
  0%,
  100% {
    transform: translateY(0);
    animation-timing-function: cubic-bezier(0.8, 0, 1, 1);
  }
  50% {
    transform: translateY(-4px);
    animation-timing-function: cubic-bezier(0, 0, 0.2, 1);
  }
}

@keyframes ssai-pulse {
  0%,
  100% {
    opacity: 1;
  }
  50% {
    opacity: 0.4;
  }
}

/* ── Root / CSS custom properties ────────────────────────────────────────────
   Override these on .ssai-chatbot to retheme the entire widget.               */
.ssai-chatbot {
  --ssai-primary: var(--ssai-primary-color, #6366f1);
  --ssai-secondary: var(--ssai-secondary-color, #22c55e);
  --ssai-bg: var(--ssai-bg-color, #ffffff);
  --ssai-text: var(--ssai-font-color, #1a1a1a);

  font-family:
    -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial,
    sans-serif;
  box-sizing: border-box;
}

.ssai-chatbot *,
.ssai-chatbot *::before,
.ssai-chatbot *::after {
  box-sizing: inherit;
}

/* ── Toggle button ──────────────────────────────────────────────────────────── */
.ssai-toggle {
  position: fixed;
  bottom: 1.25rem;
  z-index: 999;
}

.ssai-toggle--right {
  inset-inline-end: 1.25rem;
}
.ssai-toggle--left {
  inset-inline-start: 1.25rem;
}

.ssai-toggle-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 3.5rem;
  height: 3.5rem;
  border-radius: 9999px;
  border: none;
  background: var(--ssai-primary);
  color: #ffffff;
  cursor: pointer;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.2);
  transition: transform 0.2s ease;
}

.ssai-toggle-btn:hover {
  transform: scale(1.07);
}

/* ── Unread badge ────────────────────────────────────────────────────────────── */
.ssai-badge {
  position: absolute;
  top: -0.25rem;
  inset-inline-end: -0.25rem;
  display: flex;
  align-items: center;
  justify-content: center;
  min-width: 1.25rem;
  height: 1.25rem;
  padding: 0 0.25rem;
  border-radius: 9999px;
  background: #ef4444;
  color: #ffffff;
  font-size: 10px;
  font-weight: 700;
  pointer-events: none;
  box-shadow: 0 1px 4px rgba(0, 0, 0, 0.2);
}

/* ── Chat panel ─────────────────────────────────────────────────────────────── */
.ssai-panel {
  position: fixed;
  bottom: 1.25rem;
  z-index: 1000;
  display: flex;
  flex-direction: column;
  width: 380px;
  max-height: 0;
  overflow: hidden;
  border-radius: 0.75rem;
  border: 1px solid rgba(229, 231, 235, 0.5);
  background: var(--ssai-bg);
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
  opacity: 0;
  pointer-events: none;
  transition:
    max-height 0.3s ease,
    opacity 0.3s ease;
}

.ssai-panel--right {
  inset-inline-end: 1.25rem;
}
.ssai-panel--left {
  inset-inline-start: 1.25rem;
}

.ssai-panel--open {
  min-height: min(580px, 95vh);
  opacity: 1;
  pointer-events: auto;
}

.ssai-panel-body {
  display: flex;
  flex-direction: column;
  flex: 1;
  min-height: 0;
}

/* ── Brand header ────────────────────────────────────────────────────────────── */
.ssai-header {
  display: flex;
  flex-shrink: 0;
  align-items: center;
  gap: 0.5rem;
  padding: 0.75rem 1rem;
  border-bottom: 1px solid rgba(229, 231, 235, 0.5);
  background: #f9fafb;
}

.ssai-header-logo {
  width: 1.75rem;
  height: 1.75rem;
  object-fit: contain;
  flex-shrink: 0;
}

.ssai-header-logo-initials {
  width: 1.75rem;
  height: 1.75rem;
  border-radius: 0.375rem;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.625rem;
  font-weight: 700;
  color: #ffffff;
  flex-shrink: 0;
  letter-spacing: 0.025em;
}

.ssai-header-name {
  font-size: 0.875rem;
  font-weight: 600;
  letter-spacing: 0.025em;
  color: #111827;
}

.ssai-header-dot {
  display: inline-block;
  width: 0.5rem;
  height: 0.5rem;
  border-radius: 9999px;
  background: var(--ssai-secondary);
  margin-inline-start: 0.125rem;
  animation: ssai-pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite;
}

.ssai-header-actions {
  display: flex;
  align-items: center;
  gap: 0.25rem;
  margin-inline-start: auto;
}

.ssai-header-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.75rem;
  height: 1.75rem;
  border-radius: 0.25rem;
  border: none;
  background: transparent;
  color: #9ca3af;
  cursor: pointer;
  transition:
    background 0.15s ease,
    color 0.15s ease;
}

.ssai-header-btn:hover {
  background: #f3f4f6;
  color: #374151;
}

.ssai-header-btn--ml-auto {
  margin-inline-start: auto;
}

.ssai-header-divider {
  width: 1px;
  height: 1rem;
  background: #e5e7eb;
  margin: 0 0.25rem;
}

/* ── Messages area ──────────────────────────────────────────────────────────── */
.ssai-messages {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 1rem;
  background: var(--ssai-bg);
}

/* ── Message row (avatar + bubble) ─────────────────────────────────────────── */
.ssai-message-row {
  display: flex;
  align-items: flex-end;
  gap: 0.5rem;
}

.ssai-message-row--user {
  flex-direction: row-reverse;
}

[dir='rtl'] .ssai-message-row {
  flex-direction: row-reverse;
}

[dir='rtl'] .ssai-message-row--user {
  flex-direction: row;
}

.ssai-message-avatar {
  flex-shrink: 0;
  width: 1.75rem;
  height: 1.75rem;
  border-radius: 9999px;
  overflow: hidden;
  display: flex;
  align-items: center;
  justify-content: center;
  background: #f3f4f6;
  color: #6b7280;
}

.ssai-message-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.ssai-message-avatar--initials {
  font-size: 0.5625rem;
  font-weight: 700;
  color: #ffffff;
  letter-spacing: 0.025em;
}

/* ── User message bubble ────────────────────────────────────────────────────── */
.ssai-message-user {
  max-width: 80%;
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  background: var(--ssai-primary);
  color: #ffffff;
  font-size: 0.875rem;
  line-height: 1.625;
  word-break: break-word;
}

/* ── Bot message bubble ─────────────────────────────────────────────────────── */
.ssai-message-bot {
  max-width: 80%;
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  border: 1px solid rgba(229, 231, 235, 0.5);
  background: #f9fafb;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
  scroll-margin-top: 100px;
}

/* ── Markdown content inside bot bubbles ────────────────────────────────────── */
.ssai-message-content {
  font-size: 13px;
  line-height: 1.6;
  color: var(--ssai-text);
}

.ssai-message-content p {
  margin: 0 0 0.375rem;
}
.ssai-message-content p:last-child {
  margin-bottom: 0;
}
.ssai-message-content ul,
.ssai-message-content ol {
  padding-inline-start: 1.125rem;
  margin: 0.25rem 0;
}
.ssai-message-content li {
  margin: 0.125rem 0;
}
.ssai-message-content strong {
  font-weight: 600;
}
.ssai-message-content em {
  font-style: italic;
}
.ssai-message-content a {
  color: var(--ssai-primary);
  text-decoration: underline;
}
.ssai-message-content code {
  background: rgba(0, 0, 0, 0.06);
  padding: 1px 5px;
  border-radius: 3px;
  font-size: 12px;
  font-family: monospace;
}
.ssai-message-content pre {
  background: rgba(0, 0, 0, 0.06);
  padding: 0.625rem;
  border-radius: 0.375rem;
  overflow-x: auto;
  margin: 0.375rem 0;
}
.ssai-message-content pre code {
  background: none;
  padding: 0;
}
.ssai-message-content h1,
.ssai-message-content h2,
.ssai-message-content h3 {
  font-size: 0.875rem;
  font-weight: 700;
  margin: 0.375rem 0 0.25rem;
}

/* ── Message timestamps ─────────────────────────────────────────────────────── */
.ssai-message-time {
  display: block;
  font-size: 10px;
  color: #9ca3af;
  opacity: 0.7;
  margin-top: 0.25rem;
}

.ssai-message-time--right {
  text-align: end;
  color: rgba(255, 255, 255, 0.7);
  opacity: 1;
}

/* ── Typing indicator ───────────────────────────────────────────────────────── */
.ssai-typing {
  align-self: flex-start;
  display: flex;
  align-items: center;
  gap: 0.375rem;
  padding: 0.75rem 1rem;
  border-radius: 0.75rem;
  border: 1px solid rgba(229, 231, 235, 0.5);
  background: #f9fafb;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
}

.ssai-typing-dot {
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 9999px;
  background: var(--ssai-primary);
  animation: ssai-bounce 1s infinite;
}

/* ── Input bar wrapper ──────────────────────────────────────────────────────── */
.ssai-input-bar-wrap {
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
}

.ssai-voice-error {
  margin: 0;
  padding: 0.375rem 0.75rem;
  font-size: 0.75rem;
  color: #b91c1c;
  background: #fef2f2;
  border-top: 1px solid #fecaca;
}

/* ── Input bar ──────────────────────────────────────────────────────────────── */
.ssai-input-bar {
  display: flex;
  flex-shrink: 0;
  align-items: flex-end;
  gap: 0.5rem;
  padding: 0.75rem;
  border-top: 1px solid rgba(229, 231, 235, 0.5);
  background: #f9fafb;
  transition: opacity 0.2s ease;
}

.ssai-input-bar--loading {
  opacity: 0.5;
}

.ssai-textarea {
  flex: 1;
  resize: none;
  border: 1px solid #e5e7eb;
  border-radius: 0.5rem;
  background: #ffffff;
  padding: 0.5rem 0.75rem;
  font-size: 0.875rem;
  font-family: inherit;
  color: #111827;
  outline: none;
  transition:
    border-color 0.15s ease,
    box-shadow 0.15s ease;
}

.ssai-textarea::placeholder {
  color: #9ca3af;
}

.ssai-textarea:focus {
  border-color: var(--ssai-primary);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--ssai-primary) 15%, transparent);
}

/* ── Send button ────────────────────────────────────────────────────────────── */
.ssai-send-btn {
  flex-shrink: 0;
  padding: 0.5rem 1rem;
  border-radius: 0.5rem;
  border: none;
  background: var(--ssai-primary);
  color: #ffffff;
  font-size: 0.875rem;
  font-weight: 500;
  font-family: inherit;
  cursor: pointer;
  transition:
    transform 0.2s ease,
    opacity 0.2s ease;
}

.ssai-send-btn:hover:not(:disabled) {
  transform: scale(1.05);
}

.ssai-send-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ── Stop button ──────────────────────────────────────────────────────────────── */
.ssai-stop-btn {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  border-radius: 0.5rem;
  border: none;
  background: #dc2626;
  color: #ffffff;
  cursor: pointer;
  transition: transform 0.15s ease;
}

.ssai-stop-btn:hover {
  background: #b91c1c;
  transform: scale(1.05);
}

/* ── Mic button ─────────────────────────────────────────────────────────────── */
.ssai-mic-btn {
  flex-shrink: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: 2.25rem;
  height: 2.25rem;
  border-radius: 50%;
  border: 1px solid #e5e7eb;
  background: transparent;
  color: #9ca3af;
  cursor: pointer;
  transition:
    background 0.15s ease,
    color 0.15s ease,
    border-color 0.15s ease;
}

.ssai-mic-btn:hover:not(:disabled) {
  background: #f3f4f6;
  color: #374151;
}

.ssai-mic-btn--recording {
  border-color: #ef4444;
  background: #fef2f2;
  color: #ef4444;
  animation: ssai-pulse 1s cubic-bezier(0.4, 0, 0.6, 1) infinite;
}

.ssai-mic-btn--transcribing {
  border-color: var(--ssai-primary);
  background: color-mix(in srgb, var(--ssai-primary) 10%, transparent);
  color: var(--ssai-primary);
  cursor: wait;
}

.ssai-mic-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ── Powered-by footer ──────────────────────────────────────────────────────── */
.ssai-powered {
  flex-shrink: 0;
  padding: 0.5rem;
  text-align: center;
  border-top: 1px solid rgba(229, 231, 235, 0.5);
}

.ssai-powered-link {
  font-size: 0.75rem;
  color: #6b7280;
  text-decoration: none;
  transition: color 0.15s ease;
}

.ssai-powered-link:hover {
  color: #111827;
}

/* ── Confirm-new-chat overlay ───────────────────────────────────────────────── */
.ssai-confirm-overlay {
  position: absolute;
  inset: 0;
  z-index: 10;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.8);
  backdrop-filter: blur(4px);
}

.ssai-confirm-box {
  display: flex;
  flex-direction: column;
  gap: 0.625rem;
  margin: 0 1rem;
  padding: 1rem;
  border-radius: 0.75rem;
  border: 1px solid rgba(229, 231, 235, 0.5);
  background: #ffffff;
  box-shadow: 0 10px 25px rgba(0, 0, 0, 0.1);
}

.ssai-confirm-title {
  font-size: 0.8125rem;
  font-weight: 600;
  color: #111827;
}

.ssai-confirm-subtitle {
  margin-top: 0.2rem;
  font-size: 0.6875rem;
  color: #6b7280;
}

.ssai-confirm-save-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.375rem;
  width: 100%;
  padding: 0.375rem 0.75rem;
  border-radius: 0.375rem;
  border: 1px solid #e5e7eb;
  background: transparent;
  font-size: 0.75rem;
  font-weight: 500;
  font-family: inherit;
  color: #374151;
  cursor: pointer;
  transition: background 0.15s ease;
}

.ssai-confirm-save-btn:hover {
  background: #f9fafb;
}

.ssai-confirm-actions {
  display: flex;
  gap: 0.375rem;
}

.ssai-confirm-cancel {
  flex: 1;
  padding: 0.375rem 0.5rem;
  border-radius: 0.375rem;
  border: 1px solid #e5e7eb;
  background: transparent;
  font-size: 0.6875rem;
  font-weight: 500;
  font-family: inherit;
  color: #374151;
  cursor: pointer;
  transition: background 0.15s ease;
  white-space: nowrap;
}

.ssai-confirm-cancel:hover {
  background: #f9fafb;
}

.ssai-confirm-end-close {
  flex: 1;
  padding: 0.375rem 0.5rem;
  border-radius: 0.375rem;
  border: 1px solid #e5e7eb;
  background: transparent;
  color: #374151;
  font-size: 0.6875rem;
  font-weight: 500;
  font-family: inherit;
  cursor: pointer;
  transition: background 0.15s ease;
  white-space: nowrap;
}

.ssai-confirm-end-close:hover {
  background: #f9fafb;
}

.ssai-confirm-end-close:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.ssai-confirm-start {
  flex: 1;
  padding: 0.375rem 0.5rem;
  border-radius: 0.375rem;
  border: none;
  background: var(--ssai-primary);
  color: #ffffff;
  font-size: 0.6875rem;
  font-weight: 500;
  font-family: inherit;
  cursor: pointer;
  transition: opacity 0.15s ease;
  white-space: nowrap;
}

.ssai-confirm-start:hover {
  opacity: 0.9;
}

.ssai-confirm-start:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ── Confirm popup email section ───────────────────────────────────────────── */
.ssai-confirm-email-section {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  padding: 0.5rem;
  border-radius: 0.375rem;
  background: #f9fafb;
  border: 1px solid #f3f4f6;
}

.ssai-confirm-checkbox-label {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.8125rem;
  color: #374151;
  cursor: pointer;
}

.ssai-confirm-checkbox {
  width: 1rem;
  height: 1rem;
  accent-color: var(--ssai-primary);
  cursor: pointer;
}

.ssai-confirm-additional-email {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.ssai-confirm-email-label {
  font-size: 0.75rem;
  color: #6b7280;
}

.ssai-confirm-email-input {
  width: 100%;
  padding: 0.375rem 0.5rem;
  border: 1px solid #e5e7eb;
  border-radius: 0.375rem;
  font-size: 0.8125rem;
  font-family: inherit;
  color: #1a1a1a;
  background: #ffffff;
  outline: none;
  transition: border-color 0.15s ease;
}

.ssai-confirm-email-input::placeholder {
  color: #9ca3af;
}

.ssai-confirm-email-input:focus {
  border-color: var(--ssai-primary);
}

/* ── Visitor info form ──────────────────────────────────────────────────────── */
.ssai-info-form {
  display: flex;
  flex-direction: column;
  flex: 1;
  padding: 1.5rem 1.25rem 1rem;
  overflow-y: auto;
}

.ssai-info-form-title {
  font-size: 1rem;
  font-weight: 600;
  color: #111827;
  margin: 0 0 0.375rem;
  line-height: 1.4;
}

.ssai-info-form-subtitle {
  font-size: 0.75rem;
  color: #6b7280;
  margin: 0 0 1.5rem;
}

.ssai-info-form-fields {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.ssai-info-field {
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
}

.ssai-info-label {
  font-size: 0.8125rem;
  font-weight: 500;
  color: #374151;
}

.ssai-info-input {
  padding: 0.5rem 0.75rem;
  border: 1px solid #e5e7eb;
  border-radius: 0.5rem;
  background: #ffffff;
  font-size: 0.875rem;
  font-family: inherit;
  color: #111827;
  outline: none;
  transition:
    border-color 0.15s ease,
    box-shadow 0.15s ease;
}

.ssai-info-input::placeholder {
  color: #9ca3af;
}

.ssai-info-input:focus {
  border-color: var(--ssai-primary);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--ssai-primary) 15%, transparent);
}

.ssai-info-input--error {
  border-color: #ef4444;
}

.ssai-info-input--error:focus {
  box-shadow: 0 0 0 3px rgba(239, 68, 68, 0.15);
}

.ssai-info-error {
  font-size: 0.75rem;
  color: #ef4444;
  margin: 0;
}

.ssai-info-submit {
  margin-top: 0.5rem;
  padding: 0.625rem 1rem;
  border-radius: 0.5rem;
  border: none;
  background: var(--ssai-primary);
  color: #ffffff;
  font-size: 0.875rem;
  font-weight: 600;
  font-family: inherit;
  cursor: pointer;
  transition:
    transform 0.2s ease,
    opacity 0.2s ease;
}

.ssai-info-submit:hover:not(:disabled) {
  transform: scale(1.02);
}

.ssai-info-submit:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

/* ── Welcome screen ─────────────────────────────────────────────────────────── */
.ssai-welcome {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  flex: 1;
  padding: 1.5rem;
  text-align: center;
}

.ssai-welcome-title {
  font-size: 1.25rem;
  font-weight: 600;
  line-height: 1.375;
  color: #111827;
  margin: 0 0 1.5rem;
}

.ssai-welcome-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  width: 100%;
  padding: 1rem 1.5rem;
  margin-bottom: 0.75rem;
  border-radius: 0.5rem;
  border: none;
  background: var(--ssai-primary);
  color: #ffffff;
  font-size: 0.875rem;
  font-weight: 500;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.3s ease;
}

.ssai-welcome-btn:hover:not(:disabled) {
  transform: scale(1.02);
}

.ssai-welcome-btn:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.ssai-welcome-subtitle {
  font-size: 0.75rem;
  color: #6b7280;
  margin: 0;
}